SHIPPING INFORMATIONWe ship from Sunny Hollywood, California Monday - Saturday, Excluding holidays
U.S SHIPPING TRANSIT TIMES
- Our current processing time is 2- 5 business days. Once shipped it takes approx. 5-8 business days to deliver in the USA. EXCLUDING ALASKA, Hawaii,Puerto Rico and APO . Most customers receive their order within a week.
- Upgrade shipping available at checkout
- First Class Shipping arrives approx. 5-8 business days.
- Priority Mail arrives approx. 2-3 business days.
- Express Mail arrives guaranteed 1-2 business day.
- Items that are personalized and/or embroidered please allow 2-3 additional days to ship out.
- Most orders are shipped standard shipping unless you have upgraded your shipping at checkout.
Approximate ship transit times:
Standard shipping transit times/ 5-8 business days.
Priority shipping transit/ 2-3 business days.
Express shipping transit/ 1-2 business days (guaranteed) .
This is for domestic orders only.ORDER STATUS
- All orders come with shipping and delivery tracking. Please check your emails for updates.
- Please allow 48hours for tracking to be updated.
- If you have any questions or concerns about shipping please feel free to contact us at firstname.lastname@example.org
- We are not responsible for any lost or stolen packages. If you are having trouble tracking your package with the tracking number we provide please contact USPS.
Estimated shipping times
- Canada & Australia: 10-15 business days
- Europe & Middle East: 2-8 weeks
- New Zealand and Oceania: 10-20 business days
Tracking is not available in all countries. Tracking to certain countries will update until it leaves the US. Please contact your local post office for further information.
If a package is going to a business/commercial address, it is required that a person's first and last name be in the address line 1 field or it will be held for verification that the package is being sent to an individual, not a business.
All Pre-Order items will be shipped within the given time frame in each description and/or pop up. If there are any delays you will be notified via email. All orders containing PRE-ORDER & in-stock items will ship during the pre-order time frame. If you need stock items urgently please place a separate order.
REFUSED OR UNDELIVERABLE PACKAGES
Refused or undeliverable packages are subject to return shipping costs that vary by shipping method used in the original order. We will deduct shipping fees from your invoice for orders marked as undeliverable, refused or insufficient address.
Refused,insufficient address or undeliverable packages will be refunded minus all shipping charges and $8 undeliverable fee in which will be deducted from your original payment. Please place a new order with correct shipping address/information if you would like your items re-sent.